{ WhatsApp · SMS · RCS }

Every lead gets a reply.

After a call or a booking, your customer gets a text or WhatsApp with the next step — confirm, book, directions or pay. Set up for your shop, CASL-safe from day one.

Channel setup $350–500 one-time · retention flows from +$150/mo · broadcasts $75–150 each

What we configure

Built on GreetQ messaging

WhatsApp Business channel

Official Meta WhatsApp Business profile, 1-tap buttons on your site and Google listing, branded auto-responders for hours, location, and services.

Post-call handoff (GreetQ)

When the AI phone call ends, the caller gets a follow-up text with the next step — book, directions, or view estimate. SMS works day one; WhatsApp runs on your own verified business account.

Retention & bring-back

Industry-timed re-engagement: 5-month oil reminders for auto, 8-week salon touch-ups, 6-month HVAC tune-ups. Opt-in lists only.

Seasonal broadcasts

Diwali, Vaisakhi, Black Friday, slow-day chair fills — managed sends to lists that opted in. $75–150 per broadcast or bundled in higher retainers.

RCS later

Rich cards with Book / Directions buttons are coming to Canadian carriers. We will offer them once they are reliable — SMS and WhatsApp reach every phone today.

CASL built in

Consent logged, sender identified, STOP honoured, quiet hours enforced. No bought lists — same rules as RateLocal review SMS.

Example flows

Scenarios we wire up

Auto shop

Oil change reminder

Five months after service, a WhatsApp or text with a one-tap book link — customer name and vehicle already on file from the last job.

Salon

No-show kill chain

Booking confirmed by text at 24h and 2h. After the visit, RateLocal review ask. Eight weeks later, colour touch-up prompt.

HVAC

Seasonal tune-up

Six-month check-in before heating season. Reply YES routes to your calendar or GreetQ booking line.

Honest limits

No over-promise

Voice stays EnglishTexts and WhatsApp can be Punjabi. AI phone voice is English only — we say that upfront.
Your WABA, your numberWhatsApp Business verification is per shop. We run the setup; Meta approval is on their timeline.
Same rail as GreetQWe are not reselling a mystery inbox — this is the messaging our phone product already uses, extended to your retention flows.

Wire up WhatsApp & SMS for your shop

Get my free check-up

Common questions

Is WhatsApp setup included with GreetQ?
The post-call text summary is included with GreetQ. WhatsApp Business is set up separately, in your business's own name, because Meta verifies the business directly. It is quoted per shop.
Which messaging service do you use?
GreetQ sends its texts through Telnyx, a licensed carrier platform. Reminders and seasonal messages run with CASL consent records and quiet hours.
Do you offer RCS rich messages?
Not today. We start with SMS and WhatsApp, which reach every phone. RCS depends on carrier approval, and we will offer it when it is reliable in Canada.
WhatsAppCall 604-791-6991