Every lead gets a reply.
After a call or a booking, your customer gets a text or WhatsApp with the next step — confirm, book, directions or pay. Set up for your shop, CASL-safe from day one.
Channel setup $350–500 one-time · retention flows from +$150/mo · broadcasts $75–150 each
What we configure
Live on GreetQ + Sent
WhatsApp Business channel
Official Meta WhatsApp Business profile, 1-tap buttons on your site and Google listing, branded auto-responders for hours, location, and services.
Post-call handoff (GreetQ)
When the AI phone finishes, Sent delivers a rich follow-up on WhatsApp or SMS within seconds — book, directions, or view estimate. SMS works day one; WhatsApp uses your connected WABA.
Retention & bring-back
Industry-timed re-engagement: 5-month oil reminders for auto, 8-week salon touch-ups, 6-month HVAC tune-ups. Opt-in lists only.
Seasonal broadcasts
Diwali, Vaisakhi, Black Friday, slow-day chair fills — managed sends to lists that opted in. $75–150 per broadcast or bundled in higher retainers.
RCS when verified
Rich cards with Book / Directions buttons on supported Android devices. We turn this on once your carrier profile is approved — same Sent routing as SMS and WhatsApp.
CASL built in
Consent logged, sender identified, STOP honoured, quiet hours enforced. No bought lists — same rules as RateLocal review SMS.
Example flows
Scenarios we wire up
Oil change reminder
Five months after service, a WhatsApp or text with a one-tap book link — customer name and vehicle already on file from the last job.
No-show kill chain
Booking confirmed by text at 24h and 2h. After the visit, RateLocal review ask. Eight weeks later, colour touch-up prompt.
Seasonal tune-up
Six-month check-in before heating season. Reply YES routes to your calendar or GreetQ booking line.
Honest limits
No over-promise