{ WhatsApp · SMS · RCS }

Every lead gets a reply.

After a call or a booking, your customer gets a text or WhatsApp with the next step — confirm, book, directions or pay. Set up for your shop, CASL-safe from day one.

Channel setup $350–500 one-time · retention flows from +$150/mo · broadcasts $75–150 each

What we configure

Live on GreetQ + Sent

WhatsApp Business channel

Official Meta WhatsApp Business profile, 1-tap buttons on your site and Google listing, branded auto-responders for hours, location, and services.

Post-call handoff (GreetQ)

When the AI phone finishes, Sent delivers a rich follow-up on WhatsApp or SMS within seconds — book, directions, or view estimate. SMS works day one; WhatsApp uses your connected WABA.

Retention & bring-back

Industry-timed re-engagement: 5-month oil reminders for auto, 8-week salon touch-ups, 6-month HVAC tune-ups. Opt-in lists only.

Seasonal broadcasts

Diwali, Vaisakhi, Black Friday, slow-day chair fills — managed sends to lists that opted in. $75–150 per broadcast or bundled in higher retainers.

RCS when verified

Rich cards with Book / Directions buttons on supported Android devices. We turn this on once your carrier profile is approved — same Sent routing as SMS and WhatsApp.

CASL built in

Consent logged, sender identified, STOP honoured, quiet hours enforced. No bought lists — same rules as RateLocal review SMS.

Example flows

Scenarios we wire up

Auto shop

Oil change reminder

Five months after service, a WhatsApp or text with a one-tap book link — customer name and vehicle already on file from the last job.

Salon

No-show kill chain

Booking confirmed by text at 24h and 2h. After the visit, RateLocal review ask. Eight weeks later, colour touch-up prompt.

HVAC

Seasonal tune-up

Six-month check-in before heating season. Reply YES routes to your calendar or GreetQ booking line.

Honest limits

No over-promise

Voice stays EnglishTexts and WhatsApp can be Punjabi. AI phone voice is English only — we say that upfront.
Your WABA, your numberWhatsApp Business verification is per shop. We run the setup; Meta approval is on their timeline.
Sent is already in GreetQWe are not reselling a mystery inbox — this is the same messaging rail our phone product uses, extended to your retention flows.

Wire up WhatsApp & SMS for your shop

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WhatsApp HarmanCall 604-791-6991